FOUNDERS
Apurv Agarwal | Co-Founders & CEO
Kanika Jain | Product
Vikas Gulati | Technology
Rishabh Ladha | Business
HEADQUARTERS
Noida
SECTOR
Digital
Squadstack has developed an outsourcing platform to seamlessly manage a client’s outbound calling efforts with a robust tech stack, artificial intelligence, and on-demand tele callers.
It has the largest network of on-demand tele-callers trained in English and 5 regional languages. This network is empowered with deep AI to monitor and improve call quality, software integrations to facilitate client communication and campaign management technology.
ENGAGEMENT WITH BII
We're on the brink of a revolutionary change in contact centers! We're not just imagining the future of contact centers we're creating it
With rising costs, poor customer experiences, and low agent satisfaction, the need for innovation has never been greater. I'm incredibly proud of our SquadStack Al- verse, which automates tasks, provides real-time support, and offers personalized coaching to empower our agents
In a business landscape where customer engagement is key, the $450 billion global tele-calling industry relies on human-driven workflows to serve customers.
SquadStack is transforming customer engagement teams by letting Al handle mundane tasks, empowering salespeople to focus on what they do best- empathizing with and delivering customer value.
Bertelsmann India Investments Invests In Squad Stack
Bertelsmann India Investments (BII) has acquired a stake in the Indian start-up Squad Stack. BII led the $17.5 million “Series B” investment round for the company. Squad Stack sees itself as a modern, strongly tech-driven personnel marketplace based on SaaS (Software as a Service), which handles telesales tasks for corporate customers.
SquadStack raises Rs 140 cr in a Series B round led by Bertelsmann India Investments
SquadStack, a SaaS-enabled Talent Marketplace for Sales, on Tuesday announced that it has raised Rs 140 crore in a Series B round led by Bertelsmann India Investments, along with existing investors Chiratae Ventures and Blume Ventures.
